Privacy and security policy

Privacy policy

It is the policy of StreamLink Software Inc. (“StreamLink”) to respect the privacy of each person or entity using our products and/or services (each, a “User”).  We provide this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personally identifiable information that can be used to contact or identify you (“Personal Information”) we receive when you visit and use our website, at www.streamlinksoftware.com (the “Website”).  This Privacy Policy applies only to information that you provide to StreamLink through the Website or that is automatically collected when you access, download, purchase or use any information, services, products or content appearing on the Website. 

Personal Information Collected personal

The personal information we collect

When you register to become a User or otherwise utilize the Website, you may submit Personal Information.  Personal Information may include, but is not limited to, your name, phone number and e-mail address (“Personal Information”).  StreamLink may also collect Personal Information from you if you choose to opt-in to participate in applications, surveys or contests. 

Use of Personal Information use

Use and disclosure of personal information

Personal Information is also used (1) to provide and improve our services, features and content, (2) to administer your use of our services and your StreamLink account, (3) to enable you to enjoy and easily navigate the Website, (4) to better understand your needs and interests, (5) to fulfill requests you may make, (6) to personalize your experience, (7) to provide service announcements and (8) to provide you with further information and offers from us or third parties you may find useful or interesting, including newsletters, marketing or promotional materials and other information on our services.  If you decide at any time that you no longer wish to receive any such communications, please follow the unsubscribe instructions provided in any such communication.  Further, your privacy and email settings may be easily adjusted via your account settings at any time.

We may employ third party service providers to provide services on our behalf or to perform services related to administration of the Website (including, without limitation, maintenance, hosting and database management services, web analytics, payment processing and administration).  These third parties have access to your Personal Information only to the extent necessary to perform these tasks on our behalf and are obligated not to disclose or use your Personal Information for any other purpose.

Except as otherwise provided elsewhere in this policy, StreamLink will not disclose your Personal Information obtained through the Website to third parties other than StreamLink’s service providers, affiliates, vendors and business partners unless StreamLink has the good faith belief that disclosure is reasonably necessary to:

  • Cooperate with law enforcement authorities or comply with legal process served on StreamLink or any such service provider, affiliate, vendor or business partner;
  • Protect the property and rights of StreamLink and such service providers, affiliates, vendors and business partners;
  • Protect the safety of the public or any person;
  • Prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable;
  • Complete, as permitted by law, a business sale, asset transfer, merger, acquisition or reorganization; or
  • Fix or debug problems with the Website or StreamLink’s servers, software or service.
Logging and Cookies logging

Logging and cookies

As you use the Website, our servers automatically record information that the browser sends whenever it points to a Website or online service (“Log Data”).   Log Data may include, but is not limited to, a computer’s Internet Protocol address, browser type, the web page visited before arriving at the Website and information searched for, or viewed, on the Website and profile information viewed via the Website.

Like many websites, we use “cookies” to collect information.  A cookie is a small data file that we transfer to a computer for record-keeping purposes.  We use “persistent cookies” to save usernames and passwords for future logins to the Website.  We use “session ID cookies” to enable certain features of our service, to better understand how the User interacts with the Website, to monitor web traffic routing on the Website and to monitor aggregate usage of the Website.  Certain browsers can be instructed to stop accepting cookies and/or to issue a prompt before accepting a cookie.  If a browser being used by a User does not accept cookies, that User may not be able to use all portions of the Website or all functionality of our services.

We may share aggregated information that includes non-identifying information and Log Data with third parties for industry analysis, demographic profiling, and to deliver targeted advertising about other products and services, all for the sole benefit of StreamLink.  Users and others using the Website will not be compensated such aggregated or non-identifying information.

Changing/Deleting Information information

Changing or deleting your information

You may review, update, correct or delete the Personal Information in your registration profile by logging into your account and changing the “user preferences” associated with your account.  If you completely delete all such information, your account may be deactivated.  We may retain an archived copy of your records as required by law or for legitimate business purposes.

Security security

Security

StreamLink is concerned with safeguarding your information.  We use a variety of industry-standard measures designed to protect your information from unauthorized access.

Children's Privacy children

Children's privacy

Protecting the privacy of children is especially important. For that reason, we never collect or maintain information at our Site from those we know are under age 13, and no part of our website is structured to attract anyone under 13.  If the parent or guardian of a child under 13 believes that the child has provided us with any information, the parent or guardian of that child should contact us if they want this information deleted from our files. If StreamLink obtains knowledge from any source that it has information about a child under 13 in retrievable form in its files, we will delete that information from our existing files.

International Transfer international

International transfer

Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.  If you are located outside the United States and choose to provide information to StreamLink, please be advised that we transfer Personal Information to the United States and process it there.  Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Third Party Sites sites

Third party sites and sponsors

You may find advertising or other content on our Website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties.  StreamLink makes no endorsement of or representations regarding, and may not be deemed responsible for, the information, privacy or other practices of any website that is linked to the Website.  Any advertisers or others with websites linked to the Website may have their own terms and conditions.  You should review any such terms and conditions, including the information, privacy and other policies and practices, prior to accessing or further using such advertisers’ or others’ websites.

Changes to Policy changes

Changes to this privacy policy

Except as otherwise provided below, we reserve the right to change this Privacy Policy from time to time without notice and any such changes shall be effective upon our posting of any such change.  Please (1) review this Privacy Policy from time to time to review the most up-to-date version and (2) that your continued use of the Website subsequent to any such changes constitutes your acceptance of such changes.  We will provide notice to you of, or obtain your consent to, these changes where required by applicable law.

Contact Us contact

Contacting StreamLink Software

If you have any questions about this Privacy Policy, please email us at support@streamlinksoftware.com.  

California Privacy Rights california

Your California privacy rights

A business subject to California Civil Code section 1798.83 is required to disclose to its California customers, upon request, the identity of any third parties to whom the business has disclosed personal information within the previous calendar year, along with the type of personal information disclosed, for the third parties' direct marketing purposes.

If you are a California resident and would like to make such a request, please send an email to support@streamlinksoftware.com.