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Available positions

StreamLink Software is a cutting-edge SaaS (software as a service) company, serving the public and nonprofit sectors. We offer a fun, yet outcome-based environment where we are building a world-class team. Due to consistently high growth, we are adding new talent to our team.

Our culture places great emphasis on teamwork, professional and personal development, and quality of life. As a result, we've been named a top workplace by The Cleveland Plain Dealer based on employee feedback.  We were chosen as one of the Top 25 Coolest Tech Companies in Cleveland for our growth & success as a tech company in Northeast Ohio.

We're always looking for bright new minds to join us. See some of the positions we currently have available below.

Interested in joining our team? Contact us to apply.

Product Designer productDesigner

Product Designer

Location:

Cleveland, OH

Department:

Product Development

Type:

Full Time

Min. Experience:

3-5 Years

Job Overview & Purpose:

The role of the Product Designer is to create product specifications, wireframes, flow diagrams and other documentation required to support business requirements. This position works as a liaison among stakeholders and divisions within StreamLink Software to elicit and document requirements related to our product offering, AmpliFund. The product designer works closely with the development teams to monitor the development of features throughout the development lifecycle. This includes clarifying requirements, reviewing pre-release features, and performing final review and signoff of completed features.

This position works closely with subject matter experts, the development and customer success teams and reports to the CTO.

 Essential Job Duties:

  • Elicit and document business requirements from stakeholders
  • Create user stories, wireframes, process flows, and Trello cards for all product features and updates to effectively communicate functional and technical requirements to the development teams
  • Work with the development teams to estimate effort required to develop new functionality, add enhancements or correct defects
  • Participate in project status meetings
  • Review and validate completed development to ensure the functionality meets the approved requirements
  • Analyze application defects to determine if they fall within the scope of approved project requirements
  • Report project status and potential project risks to stakeholders on an ongoing basis
  • Assist in prioritizing development workload with the development team and product owners
  • Perform other job-related duties as assigned

Minimum Qualifications:

  • Bachelor’s degree
  • 3-5 years related product design experience
  • Working knowledge of the Agile development process and familiarity with software design

Knowledge, Skills, Abilities Preferred:

  • Ability to effectively communicate and demonstrate complex processes to business users
  • Strong analytical and problem-solving skills, particularly with requirements gathering and documentation for concurrent projects
  • Experience creating wireframes and process flow charts
  • Highly self-motivated and directed
  • Strong attention to detail
  • Ability to quickly learn products, technologies, and processes
  • Strong written and oral communication skills
  • Ability to work both independently and in a team-oriented, collaborative environment
  • Ability to transform an idea or need into a completed solution or work product

Compensation Package:

  • A competitive base salary plus bonus
  • Unlimited PTO
  • The ability to immediately join our benefits plan, including a 401k plan
  • A newly renovated office environment in downtown Cleveland, overlooking Progressive field
  • Supplemented parking
  • Supplemented gym membership
  • Equity opportunity
  • Opportunity for advancement, based on performance

Sound like a good fit? Contact us to apply.

Project Manager projectManager

Project Manager

Location:

Cleveland, OH

Department:

Customer Success

Type:

Full Time

Min. Experience:

3-5 Years

Job Overview & Purpose:

The Project Manager will be responsible for managing multiple implementation projects and client account relationships.

Essential Job Duties:

  • Engages with Sales at POS or sooner, to begin the client relationship
  • Directly oversees all project traffic flow, measuring progress from start to finish
  • Provides project estimates and schedules, and proactively identifies and resolves any issues that compromise deadlines, budgets, or overall quality of deliverables
  • Proactively reach out to clients to ensure adoption of the platform, and if they are at risk, proposes and manages a plan to get them to renew and drive adoption
  • Serve as a liaison for Partners that are driving their own implementations of our software
  • Responsible for the successful implementation and ongoing satisfaction of the client
  • Works as a team member with Customer Success members to implement customers
  • Demonstrates excellence in retention practices for existing clients
  • Ensures client feedback requests have sufficient information for successful execution of work
  • Develops a strong understanding of our customers, business objectives, and company mission
  • Leveraging a consultative selling approach, seek out and initiate upsell opportunities
  • Partners with the department manager and team lead/s create/improve a standard methodology for client onboarding
  • Performs other job-related duties as assigned

Minimum Qualifications:

  • B.S. or B.A. required, ideally with a focus on Project Management; MBA preferred
  • 3+ years of product-related project management experience in enterprise software and/or B2B or consumer technology products, with a solid track record of developing and launching/managing the implementation of successful web-based or consumer products
  • 3+ years of experience managing cross-functional teams and spirit of high collaboration
  • The ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications
  • Proficiency at managing and prioritizing several projects and deadlines simultaneously
  • Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives
  • Ability to self-manage and be an independent member within the larger project team
  • Excellent verbal and written communication skills
  • Highly analytical, data-driven
  • Understands how to visualize and present complex data
  • Experience in SaaS product platform
  • Competent in MS Office and Project
  • Ability to travel up to 25%

Preferred Qualifications:

  • Experience in SaaS
  • Basic Accounting knowledge
  • Experience in grants management or the public sector
  • Experience training or teaching clients in a virtual setting
  • Project Management certification (PMP / CAPM)
  • Master’s degree, six sigma certification(s)
  • Bilingual in French or Spanish

Knowledge, Skills, Abilities Preferred:

  • Professional in nature, reliable and punctual
  • Problem-solving mentality
  • Team-oriented and comfortable with regular performance feedback
  • Passionate about exceeding goals and delivering a result
  • Organized, focused and persistent
  • Flexible, adaptable and dedicated
  • Stable work history

Compensation Package:

  • A competitive base salary plus bonus
  • Unlimited PTO
  • The ability to immediately join our benefits plan, including a 401k plan
  • A newly renovated office environment in downtown Cleveland, overlooking Progressive field
  • Supplemented parking
  • Supplemented gym membership
  • Equity opportunity
  • Detailed attention to your personal development plan
  • Opportunity for advancement, based on performance

Sound like a good fit? Contact us to apply.

Business Analyst businessAnalyst

Business Analyst

Location:

Cleveland, OH

Department:

Customer Success

Type:

Full Time

Min. Experience:

2+ Years

Job Overview & Purpose:

The role of the Business Analyst is to work with multiple project stakeholders to effectively gather, document, configure, and test the solution as it relates to the implementation of our flagship product, AmpliFund. In the event that new features are requested by the customer, this role would document the new requirements and transition this knowledge to the Product Development team. Additionally, the Business Analyst may assist in additional project responsibilities, including but not limited to, project planning, creation of status reports, time tracking, project financials, creation and delivery of training materials, product support, etc.

This position works closely with the Implementation lead, Product trainers, Customer Service Representatives, Product Development, and Development resources to ensure the successful implementation of AmpliFund. This position would ultimately report to the Director of Enterprise Delivery.

Essential Job Duties:

  • Elicit, document, and communicate functional and technical requirements
  • Create and execute test cases to ensure solution meets the documented requirements
  • Communicate with the Product Development team to document new features and enhancements
  • Participate in project status meetings
  • Review and validate project-related new development to ensure the functionality meets the approved requirements
  • Document application defects that are a result of requirement non-conformance
  • Report project status and potential project risks to stakeholders on an ongoing basis
  • Perform other job-related duties as assigned

Minimum Qualifications:

  • Bachelor’s degree
  • 2+ years implementing software solutions, ideally in an Enterprise-wide setting
  • 2+ years related experience, preferably in a nonprofit or public sector environment
  • 2+ years experience in working directly with clients
  • Strong analytical and problem-solving skills, particularly with requirements gathering and documentation for concurrent projects
  • Ability to translate an idea or need into a completed solution
  • Familiarity with software design and development

Knowledge, Skills, Abilities Preferred:

  • Experience in the Nonprofit Sector & Public Sector
  • Basic Accounting knowledge a plus
  • Experience teaching and training—specifically virtually
  • Stable work history
  • Professional in nature, reliable and punctual
  • Passionate about exceeding goals and delivering a result
  • Team oriented and comfortable with regular performance feedback
  • Organized, focused and persistent
  • Flexible, adaptable and dedicated
  • Bilingual in Spanish a plus

Compensation Package:

  • A competitive base salary plus bonus
  • Unlimited PTO
  • The ability to immediately join our benefits plan, including a 401k plan
  • A newly renovated office environment in downtown Cleveland, overlooking Progressive field
  • Supplemented parking
  • Supplemented gym membership
  • Equity opportunity
  • Detailed attention to your personal development plan
  • Opportunity for advancement, based on performance

Sound like a good fit? Contact us to apply.

Developer II developerII

Developer II

Location:

Cleveland, OH

Department:

Development

Type:

Full Time

Min. Experience:

3+ Years

Job Overview & Purpose:

The Developer II role is a key member of the software development team and reports directly to the CTO. This role contributes to the software design, architecture, implementation, and testing of the applications that exist across multiple product offerings within the StreamLink Software suite of products.

Essential Job Duties:

  • Design, architecture, implementation, and testing of software applications
  • Support and troubleshoot existing software in production
  • Present new code design and implementation patterns, as well as potential enhancements to the existing codebase to peers for review as part of our overall code quality process
  • Mentor junior developers to help increase level of understanding and ability in related technologies and methodologies

Minimum Qualifications:

  • Bachelor’s Degree in Computer Science, or other related disciplines
  • 3+ years of .NET experience with a focus in web development
  • 3+ years professional experience supporting one or more SaaS products in a production environment
  • 3+ years professional experience with ASP.NET MVC Framework and / or implementing and supporting RESTful API / WebAPI in ASP.NET C#

Knowledge, Skills, Abilities Preferred:

  • Displays a strong understanding of full stack development
  • Experience with front-end web development including HTML5, CSS, JavaScript, Knockout, JQuery, Semantic
  • Capable of working autonomously

Compensation Package:

  • A competitive base salary plus bonus
  • Unlimited PTO
  • The ability to immediately join our benefits plan, including a 401k plan
  • A newly renovated office environment in downtown Cleveland, overlooking Progressive field
  • Supplemented parking
  • Supplemented gym membership
  • Equity opportunity
  • Detailed attention to your personal development plan
  • Opportunity for advancement, based on performance

Sound like a good fit? Contact us to apply.

Developer III developerIII

Developer III

Location:

Cleveland, OH

Department:

Development

Type:

Full Time

Min. Experience:

7+ Years

Job Overview & Purpose:

The Developer III role is important to the success of StreamLink as a key member of the software development team and reports directly to CTO.  This role contributes to the software design, architecture, implementation, and testing of the applications that exist across multiple product offerings.

Essential Job Duties:

  • Design, architecture, implementation, and testing of software applications
  • Support and troubleshoot existing software in production
  • Lead other developers and manage project timelines and expectations
  • Technically manage a large project from introduction to completion without any technical support or guidance
  • Lead code and framework related advancement within the team while defining and holding other team members accountable for best coding practices
  • Present new code design and implementation patterns, as well as potential enhancements to the existing codebase to peers for review as part of our overall code quality process
  • Mentor junior developers to help increase level of understanding and ability in related technologies and methodologies

Minimum Qualifications:

  • Bachelor’s Degree in Computer Science, or other related disciplines, Master's Preferred
  • 7+ years of .NET experience with a focus in web development
  • 7+ years professional experience supporting one or more SaaS products in a production environment
  • 7+ years professional experience with ASP.NET MVC Framework and/or implementing and supporting RESTful API / WebAPI in ASP.NET C#

Knowledge, Skills, Abilities Preferred:

  • Displays a mastery of full stack development
  • Strong understanding of front-end technologies such as HTML5, CSS, JavaScript, jQuery, and Knockout
  • Capable of working autonomously

Compensation Package:

  • A competitive base salary plus bonus
  • Unlimited PTO
  • The ability to immediately join our benefits plan, including a 401k plan
  • A newly renovated office environment in downtown Cleveland, overlooking Progressive field
  • Supplemented parking
  • Supplemented gym membership
  • Equity opportunity
  • Detailed attention to your personal development plan
  • Opportunity for advancement, based on performance

Sound like a good fit? Contact us to apply.