Join our team

Available positions

StreamLink Software is a cutting-edge SaaS (software as a service) company, serving the public and nonprofit sectors. We offer a fun, yet outcome-based environment where we are building a world-class team. Due to consistently high growth, we are adding new talent to our team.

Our culture places great emphasis on teamwork, professional and personal development, and quality of life. As a result, we've been named a top workplace by The Cleveland Plain Dealer based on employee feedback.  We were chosen as one of the Top 25 Coolest Tech Companies in Cleveland for our growth & success as a tech company in Northeast Ohio.

We're always looking for bright new minds to join us. See some of the positions we currently have available below.

Interested in joining our team? Contact us to apply.

Project Manager projectManager

Project Manager

Location:

Cleveland, OH

Department:

Customer Success

Type:

Full Time

Min. Experience:

3-5 Years

Job Overview & Purpose:

The Project Manager will be responsible for managing multiple implementation projects and client account relationships.

Essential Job Duties:

  • Engages with Sales at POS or sooner, to begin the client relationship
  • Directly oversees all project traffic flow, measuring progress from start to finish
  • Provides project estimates and schedules, and proactively identifies and resolves any issues that compromise deadlines, budgets, or overall quality of deliverables
  • Proactively reach out to clients to ensure adoption of the platform, and if they are at risk, proposes and manages a plan to get them to renew and drive adoption
  • Serve as a liaison for Partners that are driving their own implementations of our software
  • Responsible for the successful implementation and ongoing satisfaction of the client
  • Works as a team member with Customer Success members to implement customers
  • Demonstrates excellence in retention practices for existing clients
  • Ensures client feedback requests have sufficient information for successful execution of work
  • Develops a strong understanding of our customers, business objectives, and company mission
  • Leveraging a consultative selling approach, seek out and initiate upsell opportunities
  • Partners with the department manager and team lead/s create/improve a standard methodology for client onboarding
  • Performs other job-related duties as assigned

Minimum Qualifications:

  • B.S. or B.A. required, ideally with a focus on Project Management; MBA preferred
  • 3+ years of product-related project management experience in enterprise software and/or B2B or consumer technology products, with a solid track record of developing and launching/managing the implementation of successful web-based or consumer products
  • 3+ years of experience managing cross-functional teams and spirit of high collaboration
  • The ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications
  • Proficiency at managing and prioritizing several projects and deadlines simultaneously
  • Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives
  • Ability to self-manage and be an independent member within the larger project team
  • Excellent verbal and written communication skills
  • Highly analytical, data-driven
  • Understands how to visualize and present complex data
  • Experience in SaaS product platform
  • Competent in MS Office and Project
  • Ability to travel up to 25%

Preferred Qualifications:

  • Experience in SaaS
  • Basic Accounting knowledge
  • Experience in grants management or the public sector
  • Experience training or teaching clients in a virtual setting
  • Project Management certification (PMP / CAPM)
  • Master’s degree, six sigma certification(s)
  • Bilingual in French or Spanish

Knowledge, Skills, Abilities Preferred:

  • Professional in nature, reliable and punctual
  • Problem-solving mentality
  • Team-oriented and comfortable with regular performance feedback
  • Passionate about exceeding goals and delivering a result
  • Organized, focused and persistent
  • Flexible, adaptable and dedicated
  • Stable work history

Compensation Package:

  • A competitive base salary plus bonus
  • Unlimited PTO
  • The ability to immediately join our benefits plan, including a 401k plan
  • A newly renovated office environment in downtown Cleveland, overlooking Progressive field
  • Supplemented parking
  • Supplemented gym membership
  • Equity opportunity
  • Detailed attention to your personal development plan
  • Opportunity for advancement, based on performance

Sound like a good fit? Contact us to apply.

Developer II developerII

Developer II

Location:

Cleveland, OH

Department:

Development

Type:

Full Time

Min. Experience:

3+ Years

Job Overview & Purpose:

The Developer II role is a key member of the software development team and reports directly to the CTO. This role contributes to the software design, architecture, implementation, and testing of the applications that exist across multiple product offerings within the StreamLink Software suite of products.

Essential Job Duties:

  • Design, architecture, implementation, and testing of software applications
  • Support and troubleshoot existing software in production
  • Present new code design and implementation patterns, as well as potential enhancements to the existing codebase to peers for review as part of our overall code quality process
  • Mentor junior developers to help increase level of understanding and ability in related technologies and methodologies

Minimum Qualifications:

  • Bachelor’s Degree in Computer Science, or other related disciplines
  • 3+ years of .NET experience with a focus in web development
  • 3+ years professional experience supporting one or more SaaS products in a production environment
  • 3+ years professional experience with ASP.NET MVC Framework and / or implementing and supporting RESTful API / WebAPI in ASP.NET C#

Knowledge, Skills, Abilities Preferred:

  • Displays a strong understanding of full stack development
  • Experience with front-end web development including HTML5, CSS, JavaScript, Knockout, JQuery, Semantic
  • Capable of working autonomously

Compensation Package:

  • A competitive base salary plus bonus
  • Unlimited PTO
  • The ability to immediately join our benefits plan, including a 401k plan
  • A newly renovated office environment in downtown Cleveland, overlooking Progressive field
  • Supplemented parking
  • Supplemented gym membership
  • Equity opportunity
  • Detailed attention to your personal development plan
  • Opportunity for advancement, based on performance

Sound like a good fit? Contact us to apply.

Developer III developerIII

Developer III

Location:

Cleveland, OH

Department:

Development

Type:

Full Time

Min. Experience:

7+ Years

Job Overview & Purpose:

The Developer III role is important to the success of StreamLink as a key member of the software development team and reports directly to CTO.  This role contributes to the software design, architecture, implementation, and testing of the applications that exist across multiple product offerings.

Essential Job Duties:

  • Design, architecture, implementation, and testing of software applications
  • Support and troubleshoot existing software in production
  • Lead other developers and manage project timelines and expectations
  • Technically manage a large project from introduction to completion without any technical support or guidance
  • Lead code and framework related advancement within the team while defining and holding other team members accountable for best coding practices
  • Present new code design and implementation patterns, as well as potential enhancements to the existing codebase to peers for review as part of our overall code quality process
  • Mentor junior developers to help increase level of understanding and ability in related technologies and methodologies

Minimum Qualifications:

  • Bachelor’s Degree in Computer Science, or other related disciplines, Master's Preferred
  • 7+ years of .NET experience with a focus in web development
  • 7+ years professional experience supporting one or more SaaS products in a production environment
  • 7+ years professional experience with ASP.NET MVC Framework and/or implementing and supporting RESTful API / WebAPI in ASP.NET C#

Knowledge, Skills, Abilities Preferred:

  • Displays a mastery of full stack development
  • Strong understanding of front-end technologies such as HTML5, CSS, JavaScript, jQuery, and Knockout
  • Capable of working autonomously

Compensation Package:

  • A competitive base salary plus bonus
  • Unlimited PTO
  • The ability to immediately join our benefits plan, including a 401k plan
  • A newly renovated office environment in downtown Cleveland, overlooking Progressive field
  • Supplemented parking
  • Supplemented gym membership
  • Equity opportunity
  • Detailed attention to your personal development plan
  • Opportunity for advancement, based on performance

Sound like a good fit? Contact us to apply.