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Available positions

StreamLink Software is a cutting-edge SaaS (software as a service) company, serving the public and nonprofit sectors. We offer a fun, yet outcome-based environment where we are building a world-class team. Due to consistently high growth, we are adding new talent to our team.

Our culture places great emphasis on teamwork, professional and personal development, and quality of life. As a result, we've been named a top workplace by The Cleveland Plain Dealer based on employee feedback.  We were chosen as one of the Top 25 Coolest Tech Companies in Cleveland for our growth & success as a tech company in Northeast Ohio.

We're always looking for bright new minds to join us. See some of the positions we currently have available below.

Interested in joining our team? Contact us to apply.

Product Designer productDesigner

Product Designer

Location:

Cleveland, OH

Department:

Product Development

Type:

Full Time

Min. Experience:

3-5 Years

Job Overview & Purpose:

The role of the Product Designer is to create product specifications, wireframes, flow diagrams and other documentation required to support business requirements. This position works as a liaison among stakeholders and divisions within StreamLink Software to elicit and document requirements related to our product offering, AmpliFund. The product designer works closely with the development teams to monitor the development of features throughout the development lifecycle. This includes clarifying requirements, reviewing pre-release features, and performing final review and signoff of completed features.

This position works closely with subject matter experts, the development and customer success teams and reports to the CTO.

 Essential Job Duties:

  • Elicit and document business requirements from stakeholders
  • Create user stories, wireframes, process flows, and Trello cards for all product features and updates to effectively communicate functional and technical requirements to the development teams
  • Work with the development teams to estimate effort required to develop new functionality, add enhancements or correct defects
  • Participate in project status meetings
  • Review and validate completed development to ensure the functionality meets the approved requirements
  • Analyze application defects to determine if they fall within the scope of approved project requirements
  • Report project status and potential project risks to stakeholders on an ongoing basis
  • Assist in prioritizing development workload with the development team and product owners
  • Perform other job-related duties as assigned

Minimum Qualifications:

  • Bachelor’s degree
  • 3-5 years related product design experience
  • Working knowledge of the Agile development process and familiarity with software design

Knowledge, Skills, Abilities Preferred:

  • Ability to effectively communicate and demonstrate complex processes to business users
  • Strong analytical and problem-solving skills, particularly with requirements gathering and documentation for concurrent projects
  • Experience creating wireframes and process flow charts
  • Highly self-motivated and directed
  • Strong attention to detail
  • Ability to quickly learn products, technologies, and processes
  • Strong written and oral communication skills
  • Ability to work both independently and in a team-oriented, collaborative environment
  • Ability to transform an idea or need into a completed solution or work product

Compensation Package:

  • A competitive base salary plus bonus
  • Unlimited PTO
  • The ability to immediately join our benefits plan, including a 401k plan
  • A newly renovated office environment in downtown Cleveland, overlooking Progressive field
  • Supplemented parking
  • Supplemented gym membership
  • Equity opportunity
  • Opportunity for advancement, based on performance

Sound like a good fit? Contact us to apply.

Project Manager projectManager

Project Manager

Location:

Cleveland, OH

Department:

Customer Success

Type:

Full Time

Min. Experience:

3-5 Years

Job Overview & Purpose:

The Project Manager will be responsible for managing multiple implementation projects and client account relationships.

Essential Job Duties:

  • Engages with Sales at POS or sooner, to begin the client relationship
  • Directly oversees all project traffic flow, measuring progress from start to finish
  • Provides project estimates and schedules, and proactively identifies and resolves any issues that compromise deadlines, budgets, or overall quality of deliverables
  • Proactively reach out to clients to ensure adoption of the platform, and if they are at risk, proposes and manages a plan to get them to renew and drive adoption
  • Serve as a liaison for Partners that are driving their own implementations of our software
  • Responsible for the successful implementation and ongoing satisfaction of the client
  • Works as a team member with Customer Success members to implement customers
  • Demonstrates excellence in retention practices for existing clients
  • Ensures client feedback requests have sufficient information for successful execution of work
  • Develops a strong understanding of our customers, business objectives, and company mission
  • Leveraging a consultative selling approach, seek out and initiate upsell opportunities
  • Partners with the department manager and team lead/s create/improve a standard methodology for client onboarding
  • Performs other job-related duties as assigned

Minimum Qualifications:

  • B.S. or B.A. required, ideally with a focus on Project Management; MBA preferred
  • 3+ years of product-related project management experience in enterprise software and/or B2B or consumer technology products, with a solid track record of developing and launching/managing the implementation of successful web-based or consumer products
  • 3+ years of experience managing cross-functional teams and spirit of high collaboration
  • The ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications
  • Proficiency at managing and prioritizing several projects and deadlines simultaneously
  • Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives
  • Ability to self-manage and be an independent member within the larger project team
  • Excellent verbal and written communication skills
  • Highly analytical, data-driven
  • Understands how to visualize and present complex data
  • Experience in SaaS product platform
  • Competent in MS Office and Project
  • Ability to travel up to 25%

Preferred Qualifications:

  • Experience in SaaS
  • Basic Accounting knowledge
  • Experience in grants management or the public sector
  • Experience training or teaching clients in a virtual setting
  • Project Management certification (PMP / CAPM)
  • Master’s degree, six sigma certification(s)
  • Bilingual in French or Spanish

Knowledge, Skills, Abilities Preferred:

  • Professional in nature, reliable and punctual
  • Problem-solving mentality
  • Team-oriented and comfortable with regular performance feedback
  • Passionate about exceeding goals and delivering a result
  • Organized, focused and persistent
  • Flexible, adaptable and dedicated
  • Stable work history

Compensation Package:

  • A competitive base salary plus bonus
  • Unlimited PTO
  • The ability to immediately join our benefits plan, including a 401k plan
  • A newly renovated office environment in downtown Cleveland, overlooking Progressive field
  • Supplemented parking
  • Supplemented gym membership
  • Equity opportunity
  • Detailed attention to your personal development plan
  • Opportunity for advancement, based on performance

Sound like a good fit? Contact us to apply.

Developer II developerII

Developer II

Location:

Cleveland, OH

Department:

Development

Type:

Full Time

Min. Experience:

3+ Years

Job Overview & Purpose:

The Developer II role is a key member of the software development team and reports directly to the CTO. This role contributes to the software design, architecture, implementation, and testing of the applications that exist across multiple product offerings within the StreamLink Software suite of products.

Essential Job Duties:

  • Design, architecture, implementation, and testing of software applications
  • Support and troubleshoot existing software in production
  • Present new code design and implementation patterns, as well as potential enhancements to the existing codebase to peers for review as part of our overall code quality process
  • Mentor junior developers to help increase level of understanding and ability in related technologies and methodologies

Minimum Qualifications:

  • Bachelor’s Degree in Computer Science, or other related disciplines
  • 3+ years of .NET experience with a focus in web development
  • 3+ years professional experience supporting one or more SaaS products in a production environment
  • 3+ years professional experience with ASP.NET MVC Framework and / or implementing and supporting RESTful API / WebAPI in ASP.NET C#

Knowledge, Skills, Abilities Preferred:

  • Displays a strong understanding of full stack development
  • Experience with front-end web development including HTML5, CSS, JavaScript, Knockout, JQuery, Semantic
  • Capable of working autonomously

Compensation Package:

  • A competitive base salary plus bonus
  • Unlimited PTO
  • The ability to immediately join our benefits plan, including a 401k plan
  • A newly renovated office environment in downtown Cleveland, overlooking Progressive field
  • Supplemented parking
  • Supplemented gym membership
  • Equity opportunity
  • Detailed attention to your personal development plan
  • Opportunity for advancement, based on performance

Sound like a good fit? Contact us to apply.

Software Quality Assurance Tester softwareQATester

Software Quality Assurance Tester

Location:

Cleveland, OH

Department:

Development

Type:

Full Time

Min. Experience:

1+ Years

Job Overview & Purpose:

The Software Quality Assurance Tester acts as a subject matter expert for various features and/or modules of the product and contributes testing efforts for assigned software development and maintenance projects within the organization as part of a defined software development lifecycle.

Excellent communication, professional, organizational, and interpersonal skills combined with a deep understanding of software testing are necessary for success in the role of Software Quality Assurance Tester. Applicants should also have proven testing, problem-solving, and decision-making skills.

This position works closely with subject matter experts, the development and customer success teams and reports to the CTO.

Essential Job Duties:

  • Ensure the software product deployed to production is of high quality with few defects
  • Provide status on upcoming releases, architect QA processes and provide solutions to execution issues
  • Set up software defects lifecycle and defect tracking tools, then analyze rates, identify trends and recommend options
  • Accurately plan and estimate various QA phases in either development projects or test engagements
  • Review team members' estimates and recommend changes
  • Assist with design and execute manual tests for new and existing products
  • Develop automated testing solutions and create and ensure adherence to standards
  • Interact with cross-organizational teams in order to address the big picture
  • Stay up to date with industry standards and technologies and apply that information to improving the QA processes
  • Prepare specification documentation according to procedure and industry best practices
  • Work with the development team and others to isolate issues by collecting and analyzing detailed process steps, log files, and data input
  • Documents within the defined corporate tool(s) testing results in order to assist in defect resolution, working closely with the Development and Product Management team(s), and others as appropriate
  • Evaluate problems identified in production and assist with resolution strategies
  • Execute special projects, including but not limited to a functional and performance testing

Minimum Qualifications:

  • Bachelor’s Degree in Computer Science, or other related disciplines
  • Competent in software development or software testing theory, knowledge, skills, tools, and techniques
  • Experience with change management, release packaging and deployment concepts
  • Proficient in understanding written requirements, including use cases, supplementary specifications, and requirements traceability
  • Experience with issue/defect tracking and change management tools

Knowledge, Skills, Abilities Preferred:

  • Self-motivated, action-oriented, and actively pursues opportunities
  • Strong attention to detail with proven analytical and problem-solving skills
  • Experience with all Microsoft Office tools
  • Excellent communication, professional, organizational, and interpersonal skills
  • Highly committed to the team’s success
  • Ability to quickly learn new skills, technologies, and processes
  • Strong written and oral communication skills
  • Ability to work both independently and in a team-oriented, collaborative environment
  • Ability to transform an idea or need into a completed solution or working product
  • Ability to work effectively in a fast-paced, dynamic environment and prioritize workload and deliverables within schedule constraints to deliver results

Compensation Package:

  • A competitive base salary plus bonus
  • Unlimited PTO
  • The ability to immediately join our benefits plan, including a 401k plan
  • A newly renovated office environment in downtown Cleveland, overlooking Progressive field
  • Supplemented parking
  • Supplemented gym membership
  • Equity opportunity
  • Detailed attention to your personal development plan
  • Opportunity for advancement, based on performance

Sound like a good fit? Contact us to apply.